HxGN OnCall Suite and Emergency Medical Dispatch Integration
Reno
Summary
The board scheduled a review of software licenses needed to support upgraded servers for the regional emergency dispatch system at the primary Washoe County site.
At a glance
- Total mentions
- 5
- Last 30 days
- 0
Last discussed Jun 2, 2026.
Impact analysis
Annual fiscal impact of $37,696.64 for the term spanning May 1, 2026, through October 31, 2026.
Partner public safety agencies relying on the regional CAD and RMS infrastructure.
Mentions & discussions (5)
CANCELED HxGN OnCall Suite Emergency Medical Dispatch Working Group Regular Meeting - Jun 2, 2026
The working group was scheduled to review timelines for integrating emergency medical dispatch protocols with the HxGN OnCall Suite and the REMSA franchise agreement.
HxGN OnCall Suite Executive Board Hybrid Meeting - Apr 9, 2026
The board scheduled a review of software licenses needed to support upgraded servers for the regional emergency dispatch system at the primary Washoe County site.
HxGN OnCall Suite Emergency Medical Dispatch (EMD) Working Group Regular Meeting - Apr 7, 2026
The working group reviewed the implementation schedule for the HxGN OnCall Suite and its integration with Emergency Medical Dispatch protocols. Aligning these systems ensures seamless emergency response coordination across partner agencies.
HxGN OnCall Suite Executive Board - Feb 10, 2026
The board approved a $1.55 million operating budget for the shared emergency dispatch and records system used by Reno, Sparks, REMSA, and Washoe County. This budget funds ongoing operations and technical support across local public safety agencies.
HxGN OnCall Suite Emergency Medical Dispatch Working Group Meeting - Feb 3, 2026
Local agencies are working to streamline how 911 calls are transferred between public safety answering points and REMSA. Leaders want to reduce caller transfers and improve response times through better technology and unified processes.
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