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Overview of the current Emergency Medical Dispatch (EMD) process, including roles, responsibilities, and workflow.

Reno

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Concerned (2)Neutral (1)

At a glance

Public comments
3
Last 30 days
0

Last discussed Feb 3, 2026.

Public comments (3)

NeutralTom DalyFeb 3, 2026

Provided general public comment during the opening comment period.

HxGN OnCall Suite Emergency Medical Dispatch Working Group Meeting - Feb 3, 2026 · 0:00 →
ConcernedCindy GreenFeb 3, 2026

Reno EMS Chief Cindy Green noted that transferring callers is not ideal and improvements should focus on the caller experience.

HxGN OnCall Suite Emergency Medical Dispatch Working Group Meeting - Feb 3, 2026 · 0:00 →
ConcernedDavid CochranFeb 3, 2026

Reno Fire Chief David Cochran stated that one transfer is too many and current processes risk sending the wrong resources.

HxGN OnCall Suite Emergency Medical Dispatch Working Group Meeting - Feb 3, 2026 · 0:00 →